1. What credit cards are accepted?
2. How will this appear on my credit card bill?
3. Can I request a refund for unused Voucher purchases?
4. How does the buyer referral program work?
5. What are WDBJ7 Deals?
6. How do WDBJ7 Deals work?
7. How long do I have to use the deal? OR Do I have to use the deal today?
8. I bought the deal. How do I get it?
9. I purchased the deal, but never received the deal. Or I received the deal email, but now I cannot find it.
10. I registered for WDBJ7 Deals, but I cannot login. How do I find my login info?
11. Is the ordering page secure and my credit card number safe?
12. The website says I need cookies enabled to use it. How do I enable cookies?
13. How do I find out about upcoming deals?
14. How do I feature my business on WDBJ7 Deals?
15. What do I do if my Deal cannot be redeemed for an unforseen reason?


1. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.

2. How will this order appear on my credit card?
For Visa and Mastercard, WDBJ-TV will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.

3. Can I request a refund for unused Voucher purchases.
No, all Voucher purchases are final.

4. How does the buyer referral program work?
Some deals will offer a buyer referral program where if you refer 3 people to buy the deal, you get your deal FREE! If a deal is eligible for buyer referral, the deal will state the referral details underneath the buy button. The buyer referral program works with a unique link that is issued to you when you buy the deal. You share this link with your friends via email, Facebook and Twitter. If your friends use that link to buy the deal, that counts as a referral. You need to meet the minimum number of 3 referrals to qualify for the FREE deal. A credit will be issued to you if you meet the minimum number of referrals. Note: Offer does not apply to shipping. Offer only good for one free gift card per deal.

5. What are WDBJ7 Deals?
WDBJ7 Deals is one featured item on sale for one day only. You are buying a certificate valid at the local restaurant, theater, spa, bar, etc. that is being featured that day. You purchase your deal with a few simple clicks, print your deal certificate on your computer, and can use it the next day! Each certificate carries an expiration date and certain restrictions, so please read those carefully. WDBJ7 Deals is absolutely free to join.

6. How do WDBJ7 Deals work?
Click the button labeled "How it Works" for more information.

7. How long do I have to use the deal? OR Do I have to use the deal today?
Each deal has an expiration date. Most deals are valid two to six months from date of purchase, but please read the Deal Restrictions for the exact expiration date of your deal.

8. I bought the deal. How do I get it?
You will receive an email with your order confirmation and a link to "Print Gift Card" (assuming you chose the option to "print gift card myself" when making the purchase. Click the link, print the gift card, and take to merchant to redeem before the expiration date.

9. I purchased the deal, but never received the deal. OR I received the deal email, but now I cannot find it.
Sometimes the deal email is marked as spam or goes into your email spam folder. Please check there first. To ensure you receive all emails from WDBJ7 Deals, add deals@wdbj7.com to your allowed list. If you cannot find the email, please contact us and provide your name and order number, date of purchase, or the merchant name offering the deal. We will resend the email to your email address on file.

10. I registered for WDBJ7 Deals, but I cannot login. How do I find my login info?
If you registered for WDBJ7 Deals by making a previous purchase, you can go to the Login Help and have your information emailed to you. If you simply signed up for the daily email subscription, this is not the same as registering for the WDBJ7 Deals. You will be asked to register for WDBJ7 Deals when you make your first purchase. Registering makes it easy to make future purchases of WDBJ7 Deals.

11. Is the ordering page secure and my credit card number safe?
Yes, the ordering page is secured by SSL which means your credit number is encrypted and never revealed to us or the featured business. We do not store your credit card number.

12. The website says I need cookies enabled to use it. How do I enable cookies?
You must have cookies enabled on your browser to make a purchase. Cookies are a technical term for the computer remembering who you are. You wouldn't want to go through the checkout process only to have the website ask what you bought or who are you each time you go to the next page. Cookies make this possible. To enable cookies, please do the following: Go to the menu of your browser and click on Tools. •Select Internet Options. •Go to the Privacy tab. •Click on Sites. •Enter the Address of website as "upickem.net" and click Allow. •Click OK. •Click OK. •Refresh the page by clicking the Refresh button or press F5.

13. How do I find out about upcoming deals?
Our daily email alerts are the best way to be notified about WDBJ7 Deals.

14. How can I feature my business on WDBJ7 Deals?
Click on the "Feature your Business" tab for more information.

15. What do I do if my deal cannot be redeemed for an unforseen reason?
We understand that there are circumstances where a business might cease operation for a variety of reasons. In this case, we will gladly offer you a credit for the purchase price of your deal to be used on a future deal purchase providing that you contact us before the expiration date on your certificate.